In case you wish to return or change the products you bought because you are not satisfied or completely dissatisfied, you have the right to do so within 14 days from the date of receipt of the order. The products must be in the condition in which you received them .
Contact us through the contact form on the site or by e-mail at firstname.lastname@example.org or by phone 24670 82901 and inform about the change or return request you want to make. In any case, the products you wish to return must be accompanied by the receipt / invoice, shipment slip, as well as the completed “Return Form” that you will find in your shipment or which you can download here.
Products must be returned in their original packaging. They should not have been used or modified in any way, nor should they show signs of use.
FOR GREECE: In case of product change the return costs are FREE. However, you will be charged for the shipping of the new shipment with the changed product € 3 for purchases under € 100. For purchases over € 100, shipping is free. In each subsequent change the shipping cost is 5 €. – In case of refund you will be charged with the shipping of the return of the product. The return is made with ACS or courier ELTA door – door with a charge of our code. The price we pay back to you will be the value of the product returned minus the return shipping € 3. If the return is made with another company of your choice, the shipping costs will be borne.
FOR ABROAD: For product change or refund, the products are returned with DHL and you bear the cost of shipping. For the refund process, note on the change form that you wish a refund and indicate the bank, beneficiary name and account number (IBAN) to which you want the deposit to be made. The refund is made within the next 7 working days from the date of receipt of the returned product. The bank with which the refunds are made is Alpha Bank in case of deposit in a different bank, the transfer is borne by the Beneficiary (Customer) and not the Depositor (www.nickthegreekfurs.com)
The company may delay the payment of the respective amounts in case it has not received the products or a receipt for their return. Custom changes to products are NOT accepted as they have been made to your measurements exclusively for you. In case of defective or problematic goods, our store reserves the right to request that you send a photo related to the defect or problem of the goods before the return is approved. Where possible, our store will repair the defective product.
No changes are made with the “hand-to-hand” process for safety reasons, as quality control of products is necessary. Products that have any signs of use or wear should be returned to the customer. Our store reserves the right to refuse return of a product that is not approved or is not shipped in accordance with the return policy described above. No changes are made with the “hand-in-hand” process for safety reasons, as quality control of products is necessary.